Shared Ride

Facts About the Shared Ride Program

Learn about the Shared Ride Program through the following facts:

• Clients will only be transported to destinations which have been pre-authorized by the Fayette Area Coordinated Transportation (FACT) office.
• Eligibility for Shared Ride transportation must be determined by a representative of the FACT office. Once eligibility is determined, the client may schedule trips by contacting the FACT office.
• The FACT staff will inform the client of the fare required for the trip when all arrangements are being made. It is the responsibility of the carrier to establish a procedure for collecting the fare.
• Only clients pre-scheduled by the FACT office will be transported under this program.
• Reservations must be made at least one business day in advance of the scheduled trip and before the two o'clock hour.
• To avoid charge, cancellations must be called into the FACT office at least two hours in advance of the scheduled trip.
• Transportation services will be provided between the hours of 7 a.m. to 1 p.m. (Sundays only) and 7 a.m. to 5 p.m. (Monday through Saturday)
• Trips across county lines within the Commonwealth will be approved only if the trips to out-of-county facilities are a part of an approved and clearly identified/specified operating plan. 
  • Shared Ride transportation is available to all residents of Fayette County. However, clients are encouraged to utilize public transportation wherever possible.