Who is answering the phone when I call 911?

Our call-takers are everyday residents of Fayette County, just like the ones who work at the grocery store, teach in our schools, plow our roads, etc. The difference is, each 911 dispatcher undergoes months worth of highly specialized training specific to the job we do and the equipment we use. For more information on what a dispatcher goes through when the phone rings at 911, please check out the "Anatomy of a 911 Call" Presentation (PDF).

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1. When should I call 911?
2. What can I do to ensure the fastest possible response?
3. I accidentally dialed 911. What should I do?
4. Why do you ask so many questions when I call?
5. What if I don't have an emergency, but need to reach a police officer, fire department, or ambulance service?
6. Are there times when it's not appropriate to call 911?
7. Don't my address and phone number show up on your caller ID? Why do you have to ask? Doesn't my cell phone tell you my exact location when I call?
8. Why does it take help so long to get here?
9. Is my name going to wind up in the newspaper if I report a crime?
10. Is it true that deactivated cell phones can call 911?
11. Who is answering the phone when I call 911?
12. I have an emergency involving one of my pets. Can you help me?
13. My cat is stuck in a tree! Can you get it down?
14. I want to work as a 911 dispatcher. What special skills and training do I need? Do you have any openings?