What if I cannot make it to my scheduled ride?

You must contact our office before 9 a.m. the day of the trip, and inform them that you must cancel your ride. To contact the office, please call 724-628-7433.

You may cancel as many times as you like without penalty.

If you fail to notify us, you will be considered a no-show. The first time this happens you will be given the courtesy of no penalty. The second time you will be required to pay the full fare of the trip before any other ride reservation can be made.

Show All Answers

1. What is the Rural Transportation Pilot Project for Persons with Disabilities?
2. Who can use this service?
3. What is the schedule for trips?
4. Can a trip be changed?
5. What if I cannot make it to my scheduled ride?
6. What if I have a complaint about service?
7. How do I sign up for the program?
8. How do I schedule a trip?
9. How much does it cost to take a trip?
10. Can someone accompany me on my trip?
11. Where can I go?
12. When can I travel?